Pharmarack Technologies Walk-in Interview 2023.Pharmarack Technologies Notification full details below.Interested and eligible candidates can attend interview on scheduled time and venue.Pharmarack is Indias largest integrated B2B Healthcare platform. It is an ecosystem partner that aims to integrate and solve problems across the Healthcare supply chain including healthcare companies, distributors, retailers, hospitals, doctors & patients.
- Vacancy details:
- Department :Technical Support Executive
- Qualification: Any Graduate
- Experienced: 0-1 Years
- Salary:₹ 2,50,000 – 3,50,000 P.A.
Job Description: Greeting from Pharmarack Technologies !!!!
- Important Details :
- Location: Pune( Senapati Bapat Road )
- Post of date17/01/2023
- Selection Process: The selection will be on the basis of Interview.
WALK-IN INTERVIEW
Time and Venue
18th January – 20th January , 11.00 AM – 5.30 PM
Pharmarack Technologies Pvt Ltd Pride Portal, 4th Floor, Senapati Bapat Rd, behind J W Mariott, Bahiratwadi, Bhageerath, Gokhalenagar, Pune, Maharashtra 411016
Contact – Eshwar D ( 9763608997 )
Job description
L1 support is the first line of contact for users and provides them first call resolution for
all customer related issues.
Job description (L1-Distributor Support)
Providing help and answers to the customers technical & semi technical issues through
identification of the problem, Initial analysis, and by taking assistance of L2 in case of
requirement.
Agent need to pick the customer calls and provide the solution for simple issues on call or take
screen session for analysis of complex issues
Agent should have basic SQL knowledge so that he can understand order, stock and other user
related issues/queries
Basic knowledge of Incident management (Priority and impact of the issue)
Agent should have proper email etiquettes with good verbal and written communication skills
Understanding of additional language will be an added advantage
Experience in Inbound or outbound calls
Basic Qualification should be graduation in IT (BSC-IT, BCA, BCS)
Basic knowledge of MS-Office (MS-Word/Excel)
Candidate should be flexible with working hours and weekly off’s
Candidate should have own transport arrangement
